Due to the custom, made-to-order nature of my pre-order and handmade items, I do not accept returns, exchanges, or cancellations. All sales are final.
If you have any problems with your plushie, you can directly contact me and I will work with you to the best of my capability to find a solution.
PLEASE ensure your shipping address is correct at the time of purchase!! I am not responsible for orders shipped to an address provided incorrectly.