2. Information We Collect We collect information you provide directly to us: · Order Information: When you make a purchase, we collect your name, billing and shipping address, email address, and phone number.
- Account Information: If you create an account, we collect your username and password.
- Marketing Information: If you sign up for our newsletter/SMS list, we collect your email address and/or phone number.
- Communications: Any communications you have with us (e.g., customer support inquiries).
3. How We Use Your Information We use the information we collect for the following purposes:
- To fulfill your orders, process payments, and arrange for shipping.
- To communicate with you about your order, account, or customer service inquiries.
- To send you marketing and promotional messages (with your consent, where required by law).
- To screen orders for potential risk or fraud.
- To improve and optimize our Site and your shopping experience.
4. Sharing Your Information We share your Personal Information with third parties to help us use it, as described above. For example:
- BigCartel: Our online store is powered by BigCartel. They host our data and provide the e-commerce platform.
- Payment Processors: We use payment processors like Stripe and PayPal to handle transactions. Your payment information is handled directly by them and is not stored on our servers.
- Shipping Providers: We share your name and address with shipping companies like USPS, UPS, and FedEx to deliver your orders.
- Marketing Services: We use services like Omnisend to manage our email and SMS marketing lists and communications. We only share the information that is absolutely necessary for these third parties to perform their services.
5. Your Rights If you are a resident of certain territories (like the European Union), you have rights related to your personal information, including:
- The right to access the personal information we hold about you.
- The right to request that we correct or delete your personal information.
- The right to object to or restrict how we process your information.
- The right to withdraw your consent for marketing communications at any time. You can exercise these rights by contacting us at [email protected].
6. Cookies We use cookies on our Site to help improve your experience. For example, we use cookies to remember what items are in your shopping cart.
7. Changes to This Policy We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our Site.
8. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].